Merci, un modérateur répondra dès que possible!
Models
> What difference is there between the models of “base”, “table” and “floor” standing lamps?
Publié : oct 23, 2018 dans Models
These three models of standing lamps are simply differentiated by the height of their lamp foot.
- “Base” is a model of lamp whose lampshade seems to be placed on its support (floor, table, desk...). Indeed, this model is supported by a real foot of ± 1 cm high, that is, in the form of a pedestal, in the form of three small wooden feet inlaid in the carcass (Little Base Collection)
- “Table” is the 30 cm stand lamp model of luciollle.
- “Floor” is the model of standing lamp in floor lamp version; The total height of the fire lamp is ± 155 cm.
Delivery
> If I want to have my order sent by another delivery system than the one planned, is that possible?
Publié : sep 5, 2018par luciollle dans Delivery
No, luciollle plans that the package arrives at the address chosen by its customer (except in case of exceptional and unpredictable situation). In addition, the goods are insured and the warranty starts on the date of delivery.
Technics
> I‘m afraid I don’t know how to put my suspension to the right, does luciollle want to do it for me?
Publié : sep 5, 2018par luciollle dans Set up, Technics
Yes, on request, and with precise measurements, the workshop will make the height adjustment for you.
> I have a very high ceiling height, is it possible to have the wire longer than expected?
Publié : sep 5, 2018par luciollle dans Finishing, Technics
Yes, on request, the workshop will adapt the yarn to your length.
> I have little height under ceiling, can I have a suspension with shorter socks?
> How do I order a lampshade alone and my holder is equipped with an E14 socket?
Publié : sep 5, 2018par luciollle dans Technics
On request, luciollle will equip the lampshade with a reducer to adapt to the E14.
> Are the sockets of light fixtures still of the E27 type?
Publié : sep 5, 2018par luciollle dans Technics
Yes.
Set up
> Does luciolle offer an installation service for its luminaires?
Publié : sep 5, 2018par luciollle dans Set up
No, we're not offering this kind of service right now.
> I‘m afraid I don’t know how to put my suspension to the right, does luciollle want to do it for me?
Publié : sep 5, 2018par luciollle dans Set up, Technics
Yes, on request, and with precise measurements, the workshop will make the height adjustment for you.
Finishing
> I have a very high ceiling height, is it possible to have the wire longer than expected?
Publié : sep 5, 2018par luciollle dans Finishing, Technics
Yes, on request, the workshop will adapt the yarn to your length.
> I have little height under ceiling, can I have a suspension with shorter socks?
> Is it possible to have a lamp foot or a support of a different finish than WHITE or BLACK or BROWN?
Publié : sep 5, 2018par administrateur dans Finishing
In order to offer an always reasonable delivery time, luciollle does not encourage this type of request. But we can always question our founder manufacturer to have the price supplement and time limit calculated. The color should be a reference of the RAL colour chart.
> I want another pavilion color than white or black, is that possible?
Publié : sep 5, 2018par luciollle dans Finishing
To the extent that the chosen colour exists in carnauba vegetable wax, luciollle will always try to satisfy its client.
> I want to create my suspension with other lampshades than foreseen in the catalogue, is that possible?
Publié : sep 5, 2018par luciollle dans Finishing
Yes, on request, luciollle will send you a quote adapted to your request and your needs.
> Are luciollle products vegan?
Publié : sep 5, 2018par luciollle dans Finishing
Yes, the lampshades "Prêt-à-lumer" from Collections "Les Essentiels" and "Les Audacieux" are 100% vegan.