Packages are usually shipped within 2 to 10 business days after receipt of payment and product realization in our workshop. They are shipped via Bpost with a tracking number and delivered against signature.
The shipping costs include the preparation and packing costs as well as the shipping costs. The preparation costs are fixed, while the shipping costs vary depending on the total weight of the package and the address of your home. We recommend that you group all your items in one order. We can not combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
Box sizes are appropriate and your items are properly protected.
luciollle products are handmade. It is possible that some products offered on the site are not always stock. In this case, as soon as your order is validated, we make every effort to make your fixture and send it to you in the most reasonable time.