Frequently asked questions - FAQ


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Models

> What difference is there between the models of “base”, “table” and “floor” standing lamps?

Delivery

> If I want to have my order sent by another delivery system than the one planned, is that possible?

Technics

> I‘m afraid I don’t know how to put my suspension to the right, does luciollle want to do it for me?

> I have a very high ceiling height, is it possible to have the wire longer than expected?

> I have little height under ceiling, can I have a suspension with shorter socks?

> How do I order a lampshade alone and my holder is equipped with an E14 socket?

> Are the sockets of light fixtures still of the E27 type?

Set up

> Does luciolle offer an installation service for its luminaires?

> I‘m afraid I don’t know how to put my suspension to the right, does luciollle want to do it for me?

Finishing

> I have a very high ceiling height, is it possible to have the wire longer than expected?

> I have little height under ceiling, can I have a suspension with shorter socks?

> Is it possible to have a lamp foot or a support of a different finish than WHITE or BLACK or BROWN?

> I want another pavilion color than white or black, is that possible?

> I want to create my suspension with other lampshades than foreseen in the catalogue, is that possible?

> Are luciollle products vegan?